Contact
- Email: liltnmit641346@outlook.com
1) Who this policy applies to
The App is intended for users aged 17 and above. The App is not directed to children under 17, and we do not knowingly collect personal information from children under 17.
2) Summary (high level)
We collect information you provide (such as account details and support messages) and information automatically collected when you use the App (such as device information, usage statistics, and crash logs). If you allow it, we may collect approximate or precise location. We use this information to provide and improve the App, keep it secure, provide support, and comply with law. We do not sell your personal information.
3) Information we collect
3.1 Information you provide
- Account information: name, username, and email address.
- Customer support content: information you choose to send to us (for example, bug reports, feature requests, and support messages).
3.2 Information we collect automatically
- Device information: device model, operating system version, language/region settings, app version, identifiers associated with your device or app instance, and similar technical details.
- Usage statistics: basic analytics about how you interact with the App (for example, feature usage, screens viewed, and interaction events), in aggregated or event form.
- Crash logs and diagnostics: crash reports, error logs, and performance diagnostics to help us fix issues and improve stability.
3.3 Location information (when you allow it)
If you grant location permission, we may collect and use location information that can be approximate or precise, depending on your device settings and the permission you grant. You can withdraw permission at any time in your device settings.
3.4 Photos and face-related information
The App may allow you to add or upload photos as part of using certain features.
- No facial recognition / biometrics: We do not perform facial recognition, biometric identification, or create biometric templates.
- Not used for training or marketing: Photos you provide are not used to train models and are not used for marketing purposes by us.
- One-time processing and deletion (if processed on our servers): If you choose to use a feature that processes an image (for example, generating a result based on an uploaded photo), we process it one time for that purpose and delete the uploaded photo and generated intermediate data promptly after processing, unless you explicitly save the output.
- Default local storage (where applicable): Where the App supports it, photos and related outputs are stored locally on your device by default, under your control.
4) AI-assisted features (if available)
Feysiora may offer optional AI-assisted features that can process text or images you choose to upload (for example, to generate summaries or results).
- Your choice: You control whether to upload content and whether to generate AI outputs.
- Processing location: Uploaded text and/or images (and generated outputs) are processed on Feysiora Team's own servers for the purpose of providing the feature.
- No third-party sharing: We do not share your uploaded content or generated outputs with any third party for AI processing.
- Deletion: After processing is completed, we delete uploaded content and generated intermediate processing data promptly. If you choose to save generated results in the App, the saved results remain under your control.
5) Cookies and similar technologies
If the App includes web-based components (for example, embedded web views or a companion website), we may use cookies and similar technologies (which may include web beacons) to:
- keep you signed in,
- remember your preferences,
- help with basic analytics and security.
You can typically control cookies through your browser or device settings. Some features may not work properly without cookies.
6) How we use information
We use information we collect to:
- Provide and maintain the App (including creating and managing accounts).
- Personalize your experience (such as saving preferences).
- Improve the App (including analytics, debugging, and performance improvements).
- Keep the App secure and prevent fraud, abuse, and unauthorized access.
- Provide customer support and respond to requests.
- Comply with legal obligations and enforce our rights.
7) How we disclose information
We may disclose information only as necessary and in the minimum amount required:
- With your consent or at your direction.
- To service providers (processors) who perform services for us (for example, hosting, database, monitoring, customer support tooling), under contractual obligations to protect information and use it only to provide services to us.
- For legal reasons (for example, to comply with applicable law, lawful requests, or legal process).
- To protect rights and safety (for example, to protect users, our services, or the public from harm or illegal activity).
We do not sell your personal information.
8) International data transfers
Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
9) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information, including:
- encryption in transit and at rest where appropriate,
- access controls and least-privilege practices,
- periodic security reviews and audits,
- backups and recovery procedures.
No method of transmission or storage is completely secure, but we work to protect your information.
10) Data retention
We retain information for the minimum time necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. In general:
- Account data: retained for as long as you keep your account.
- Account deletion: after you delete your account (or request deletion), we delete or anonymize personal information within 30 days, unless legally required to retain it longer.
- Usage data: retained for up to 12 months.
- Support data: retained for up to 6 months.
11) Your rights and choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us at liltnmit641346@outlook.com. We aim to respond within 5 business days.
You can also:
- manage location permissions in your device settings,
- manage certain analytics/diagnostic sharing options in your device settings (where available).
12) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will update the "Effective Date" above when changes take effect. Your continued use of the App after the effective date means you accept the updated Privacy Policy.
13) Contact us
If you have questions or requests about this Privacy Policy, contact:
Feysiora Team
Email: liltnmit641346@outlook.com